BOOKS - Effective Multi-Unit Leadership: Local Leadership in Multi-Site Situations
Effective Multi-Unit Leadership: Local Leadership in Multi-Site Situations - Chris Edger November 11, 2016 PDF  BOOKS
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Effective Multi-Unit Leadership: Local Leadership in Multi-Site Situations
Author: Chris Edger
Year: November 11, 2016
Format: PDF
File size: PDF 1.8 MB
Language: English



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Book Description: Effective MultiUnit Leadership: Local Leadership in MultiSite Situations In today's rapidly evolving technological landscape, the need for effective leadership has become more crucial than ever. With the rise of smart technologies threatening traditional land-based retail infrastructures, multiunit organizations are gaining increasing recognition as economically significant yet underresearched and poorly understood entities. In his book, "Effective MultiUnit Leadership: Local Leadership in MultiSite Situations Chris Edger delves into the critical role of local leadership practices within these contexts, specifically focusing on the key managerial cohort known as MultiUnit Leaders (MULs) tasked with maximizing revenue and profit while navigating a complex and ambiguous positional space. The Integrated Model of MUL Behavior Edger's extensive case study research across various multiunit service organizations reveals the importance of three key activities - sales-led service systems, standards 3Ss, and behavioral practices - underpinned by three essential personal characteristics: expertise, emotional intelligence, and energy, or 3Es. The model is anchored on the concept of "portfolio optimization through social exchange" (POSE), where MULs leverage their portfolios by skillfully applying exchange-based currencies to achieve optimal outcomes. This approach enables MULs to motivate unit managers and team members to provide exceptional service while adhering to the center's compliance agenda.
Эффективное лидерство MultiUnit: Местное лидерство в ситуациях с несколькими площадками В современных быстро развивающихся технологических условиях потребность в эффективном лидерстве стала как никогда важной. С ростом интеллектуальных технологий, угрожающих традиционным инфраструктурам розничной торговли на суше, мультиединичные организации получают все большее признание как экономически значимые, но недостаточно изученные и плохо изученные субъекты. В своей книге «Effective MultiUnit adership: Local adership in Multite tuations» Крис Эджер углубляется в критическую роль местных практик лидерства в этих контекстах, уделяя особое внимание ключевой управленческой когорте, известной как MultiUnit aders (MULs), которой поручено максимизировать доходы и прибыль при навигации в сложном и неоднозначном позиционном пространстве. Интегрированная модель поведения MUL Обширное тематическое исследование Эджера в различных организациях, предоставляющих услуги, выявляет важность трех ключевых видов деятельности - систем обслуживания, ориентированных на продажи, 3Ss стандартов и поведенческих практик - подкрепленных тремя важными личными характеристиками: опыт, эмоциональный интеллект и энергия или 3Es. Модель основана на концепции «оптимизация портфеля через социальный обмен» (POSE), где MUL используют свои портфели, умело применяя биржевые валюты для достижения оптимальных результатов. Этот подход позволяет MUL мотивировать руководителей подразделений и членов команды предоставлять исключительные услуги, придерживаясь при этом программы соответствия центра.
adership efficace MultiUnité : adership local dans des situations multi-sites Dans le contexte technologique actuel en évolution rapide, le besoin d'un leadership efficace est devenu plus important que jamais. Avec l'augmentation des technologies intelligentes qui menacent les infrastructures traditionnelles du commerce de détail sur terre, les organisations multidimensionnelles sont de plus en plus reconnues comme des acteurs économiquement significatifs, mais sous-étudiés et mal compris. Dans son livre intitulé Efficient MultiUnit Advertising : Local Advertising in Multiite Tuations, Chris Edger se penche sur le rôle crucial des pratiques locales de leadership dans ces contextes, en mettant l'accent sur la principale cohorte de gestion, connue sous le nom de MultiUnit Aders (MultiUnit Aders), qui a pour mission de maximiser les résultats revenus et profits en naviguant dans un espace de position complexe et ambigu. Modèle de comportement intégré BOU L'étude de cas approfondie d'Edger dans les différentes organisations qui fournissent les services révèle l'importance de trois activités clés - les systèmes de service axés sur la vente, les normes de 3Ss et les pratiques comportementales - appuyées par trois caractéristiques personnelles importantes : l'expérience, l'intelligence émotionnelle et l'énergie ou la 3Es. modèle est basé sur le concept de « l'optimisation du portefeuille par l'échange social » (POSE), où BOU utilise ses portefeuilles en appliquant habilement les monnaies boursières pour obtenir des résultats optimaux. Cette approche permet à BOU de motiver les chefs d'unité et les membres de l'équipe à fournir des services exceptionnels tout en adhérant au programme de conformité du centre.
Liderazgo efectivo MultiUnit: Liderazgo local en situaciones multipropósito En el entorno tecnológico actual, la necesidad de un liderazgo eficaz se ha vuelto más importante que nunca. Con el crecimiento de las tecnologías inteligentes que amenazan las infraestructuras tradicionales de venta al por menor en tierra, las organizaciones multi-unidad son cada vez más reconocidas como entidades económicamente significativas pero poco estudiadas y mal entendidas. En su libro «Effective MultiUnit adership: Local adership in Multite tuations», Chris Edger profundiza en el papel crítico de las prácticas locales de liderazgo en estos contextos, centrándose en la cohorte de gestión clave conocida como MultiUnit aders (MIR) ULs), que se encarga de maximizar los ingresos y beneficios al navegar en un espacio de posición complejo y ambiguo. Modelo de Comportamiento MUL Integrado amplio caso de estudio de Edger en las diferentes organizaciones que prestan servicios revela la importancia de tres actividades clave - sistemas de servicio orientados a la venta, estándares 3Ss y prácticas de comportamiento - respaldadas por tres características personales importantes: experiencia, inteligencia emocional y energía o 3Es. modelo se basa en el concepto de «optimización de la cartera a través del intercambio social» (POSE), donde los MUL utilizan sus carteras aplicando hábilmente las monedas de cambio para obtener resultados óptimos. Este enfoque permite a MUL motivar a los jefes de unidad y miembros del equipo para que presten servicios excepcionales, al tiempo que se adhiere al programa de cumplimiento del centro.
Effektive Führung MultiUnit: Lokale Führung in Multi-te-tuationen Im heutigen schnelllebigen technologischen Umfeld ist das Bedürfnis nach effektiver Führung wichtiger denn je. Mit dem Aufstieg intelligenter Technologien, die traditionelle Einzelhandelsinfrastrukturen an Land bedrohen, gewinnen Multi-Unit-Organisationen zunehmend an Anerkennung als wirtschaftlich relevante, aber unzureichend verstandene und schlecht verstandene Akteure. In seinem Buch Effective MultiUnit adership: Local adership in Multite tuations befasst sich Chris Eger mit der kritischen Rolle lokaler Führungspraktiken in diesen Kontexten und konzentriert sich dabei auf eine wichtige Management-Kohorte, die als MultiUnit aders (MULs) bekannt ist Maximierung von Umsatz und Gewinn bei der Navigation in einem komplexen und mehrdeutigen Positionsraum. MULs integriertes Verhaltensmodell Edgers umfangreiche Fallstudie in verschiedenen Dienstleistungsorganisationen zeigt die Bedeutung von drei Schlüsselaktivitäten - vertriebsorientierte Servicesysteme, 3Ss Standards und Verhaltenspraktiken -, die durch drei wichtige persönliche Merkmale unterstützt werden: Erfahrung, emotionale Intelligenz und Energie oder 3Es. Das Modell basiert auf dem Konzept der „Portfolio-Optimierung durch Social Exchange“ (POSE), bei dem MULs ihre Portfolios nutzen, indem sie Devisen geschickt anwenden, um optimale Ergebnisse zu erzielen. Dieser Ansatz ermöglicht es MUL, Abteilungsleiter und Teammitglieder zu motivieren, außergewöhnliche Dienstleistungen zu erbringen und gleichzeitig das Compliance-Programm des Zentrums einzuhalten.
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Etkili Liderlik MultiUnit: Çok Alanlı Durumlarda Yerel Liderlik Günümüzün hızla gelişen teknolojik ortamında, etkili liderlik ihtiyacı her zamankinden daha önemli hale gelmiştir. Geleneksel kara perakende altyapılarını tehdit eden akıllı teknolojilerin yükselişiyle, çok birimli kuruluşlar ekonomik olarak alakalı ancak az araştırılmış ve az araştırılmış varlıklar olarak giderek daha fazla tanınmaktadır. "Effective MultiUnit adership: Local adership in Multite tuations'adlı kitabında Chris Edger, karmaşık ve belirsiz bir pozisyon alanında gezinirken geliri ve karı en üst düzeye çıkarmakla görevli MultiUnit aders (MUL) olarak bilinen kilit bir yönetim grubuna odaklanarak, bu bağlamlarda yerel liderlik uygulamalarının kritik rolüne değiniyor. Entegre MUL Davranış Modeli Edger'in çeşitli hizmet kuruluşlarında kapsamlı bir vaka çalışması, üç önemli kişisel özellik tarafından desteklenen üç temel faaliyetin - satış odaklı hizmet sistemleri, 3Ss standartları ve davranış uygulamaları - önemini ortaya koymaktadır: deneyim, duygusal zeka ve enerji veya 3Es. Model, MUL'ların portföylerini kullandıkları, optimum sonuçları elde etmek için döviz kurlarını ustaca uygulayan'sosyal değişim yoluyla portföy optimizasyonu "(POSE) kavramına dayanmaktadır. Bu yaklaşım, MUL'un birim yöneticilerini ve ekip üyelerini, merkezin uyum programına bağlı kalarak olağanüstü hizmetler sunmaya motive etmesini sağlar.
وحدة القيادة الفعالة المتعددة: القيادة المحلية في المواقف متعددة المواقع في البيئة التكنولوجية سريعة التطور اليوم، أصبحت الحاجة إلى قيادة فعالة أكثر أهمية من أي وقت مضى. مع ظهور التقنيات الذكية التي تهدد البنى التحتية التقليدية للبيع بالتجزئة البرية، أصبح من المعروف بشكل متزايد أن المنظمات متعددة الوحدات ذات صلة اقتصاديًا ولكنها لا تخضع للبحث الكافي ولا تخضع للبحث الكافي. في كتابه «القيادة الفعالة متعددة الوحدات: القيادة المحلية في المواقف متعددة المواقع»، يتعمق كريس إدجر في الدور الحاسم لممارسات القيادة المحلية في هذه السياقات، مع التركيز على مجموعة إدارية رئيسية تُعرف باسم قادة الوحدات المتعددة (MULs) المكلفين بتعظيم الإيرادات و الربح عند التنقل في مساحة موقع معقدة وغامضة. نموذج سلوك MUL المتكامل تكشف دراسة حالة شاملة لـ Edger في مختلف مؤسسات الخدمة عن أهمية ثلاثة أنشطة رئيسية - أنظمة الخدمة الموجهة نحو المبيعات، ومعايير 3Ss، والممارسات السلوكية - مدعومة بثلاث خصائص شخصية مهمة: الخبرة والذكاء العاطفي والطاقة أو 3Es. يستند النموذج إلى مفهوم «تحسين الحافظة من خلال التبادل الاجتماعي» (POSE)، حيث تستخدم MULs محافظها، وتطبق عملات الصرف بمهارة لتحقيق النتائج المثلى. يسمح هذا النهج لـ MUL بتحفيز مديري الوحدات وأعضاء الفريق على تقديم خدمات استثنائية مع الالتزام ببرنامج الامتثال للمركز.

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