BOOKS - Hands-On Salesforce Data Cloud Implementing and Managing a Real-Time Customer...
Hands-On Salesforce Data Cloud Implementing and Managing a Real-Time Customer Data Platform - Joyce Kay Avila 2024 EPUB O’Reilly Media, Inc. BOOKS
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Hands-On Salesforce Data Cloud Implementing and Managing a Real-Time Customer Data Platform
Author: Joyce Kay Avila
Year: 2024
Pages: 528
Format: EPUB
File size: 26.0 MB
Language: ENG



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Book Description: HandsOn Salesforce Data Cloud Implementing and Managing a RealTime Customer Data Platform is a comprehensive guide that provides step-by-step instructions for implementing and managing a real-time customer data platform using Salesforce Data Cloud. The book covers the entire process, from planning and design to deployment and maintenance, providing readers with the skills and knowledge they need to succeed in this rapidly evolving field. With the help of practical examples and case studies, readers will learn how to leverage the power of Salesforce Data Cloud to gain valuable insights into their customers' behavior and preferences, improve their sales and marketing strategies, and drive business growth. The book begins by exploring the concept of a real-time customer data platform and its importance in today's fast-paced digital world. It then delves into the key features and capabilities of Salesforce Data Cloud, including data integration, data cleansing, data transformation, and data visualization. Readers will learn how to use these features to create a unified view of their customers across all touchpoints and channels, enabling them to make better decisions based on accurate and up-to-date information.
HandsOn Salesforce Data Cloud Внедрение и управление платформой данных клиентов RealTime - это всеобъемлющее руководство, в котором содержатся пошаговые инструкции по внедрению и управлению платформой данных клиентов Real-Time с использованием Salesforce Data Cloud. Книга охватывает весь процесс, от планирования и проектирования до развертывания и обслуживания, предоставляя читателям навыки и знания, необходимые для успеха в этой быстро развивающейся области. С помощью практических примеров и историй успеха читатели узнают, как использовать возможности Salesforce Data Cloud, чтобы получить ценную информацию о поведении и предпочтениях своих клиентов, улучшить свои стратегии продаж и маркетинга и стимулировать рост бизнеса. Книга начинается с изучения концепции платформы данных о клиентах в реальном времени и ее важности в современном быстро развивающемся цифровом мире. Затем он углубляется в ключевые функции и возможности Salesforce Data Cloud, включая интеграцию данных, очистку данных, преобразование данных и визуализацию данных. Читатели узнают, как использовать эти функции для создания единого представления о своих клиентах во всех точках взаимодействия и каналах, позволяя им принимать более обоснованные решения на основе точной и актуальной информации.
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